1904 Labs: Capabilities Assessment

While serving as the Digital Experience Director at 1904 Labs, I was presented with the challenge of assessing our capabilities. As a department of 12, we believed that our collective skills were under-utilized, primarily consisting of requirements gathering and some wireframes. As a department, we undertook the challenge of taking an inventory of our skills, capabilities, and industry exposure.

The goal of this work was to identify where we had opportunities to better sell our capabilities, and to understand what industries we were well positioned to go after from a UX consulting standpoint.

The presentation below is the result of the departmental work we conducted to understand how we could provide the best service possible as UX consultants. The screens below are the first part of the presentation, where we covered the data collected, the rubric we applied, and the insights we discovered.