During my tenure at Equifax Workforce Solutions, I worked in partnership with my VP to build and operationalize the Digital Strategy team from 3 people to a team of 25 in just under two years – at a publicly-traded company. As a senior member of the team, who understood the fundamentals of our business, I…

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While serving as the Digital Experience Director at 1904 Labs, I was presented with the challenge of assessing our capabilities. As a department of 12, we believed that our collective skills were under-utilized, primarily consisting of requirements gathering and some wireframes. As a department, we undertook the challenge of taking an inventory of our skills,…

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The UX department at Enfamil did not exist prior to my employment – there had been a couple of successive individual contributors, but there was no formalized department under the org structure. One of the byproducts of that reality was that there were no defined processes in place upon my arrival for activities such as…

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